General repairs & maintenance, Electrical, Battery, Brake service & repair, Oil change
We were traveling cross country with our two toddlers and trailer when we had a major issue with our trailer brakes. Another shop replaced the trailer brakes but the problem recurred 100 miles down the road.Two other mechanics had been unable to solve the problem, tinkering but not solving the problem. I called Wrenches and the owner came in on a Saturday to help us out. He went through a thorough diagnostic, isolated the problem to some wiring and one of the trailer brakes, and spent the rest of the day fixing it. He explained every step, didn’t perform anything unnecessary, and at the end gave us two free hours of labor since the job ended up being pretty large. The owner is super friendly, exceptionally good at what he does, and honest and up front. He was committed to solving the problem! This was a year and 5,000 miles ago and everything with our trailer wiring and brakes is still going strong on both our truck and trailer. Can’t recommend Wrenches enough!
Had my shocks replaced in the spring. After the repair work took me to Arizona, I noted that the shocks sounded very hard and loud anytime I would drive over the smallest bump on the road. Called the shop from Arizona to ask them if they would consider looking at them again since I was concerned something was wrong with them. Upon returning to Utah months later they told me to bring the car in. After test driving it and checking the shocks they decided they indeed needed to be replaced and did so within the same week. I was impressed with their professionalism and willingness to fix and repair an auto part even months from the date of installation. As a woman not very knowledgeable on auto parts I really appreciated not being talked down to or taken advantage of, as had happened to me at many other repair shops. I highly recommend them for that reason and wanting their customers to have quality work done.
K D W
Just a few days back I took a car I was considering buying to them. They were very honest with me about it, and gave me great feedback and advice. Not to mention they got me in that same day, without an appointment. I will be taking any car I’m considering buying to them in the future. And my car care will be turned over to them. They without a doubt care about the customer, and seem honest and reliable. Thanks!